Do you offer local SEO services in Cullman, AL?

Yes. North AL Social provides local SEO services in Cullman, AL and throughout North Alabama to help businesses rank higher on Google and generate more leads.

What types of businesses do you work with?

We work with small businesses, contractors, service companies, medical offices, and local brands that want better visibility and more leads.

Do you build websites for small businesses?

Yes. We design fast, professional websites built to convert visitors into calls, form submissions, and booked appointments.

Why should I use North AL Social to create my website?

Maybe you created your own website and the design didn't turn out quite how you anticipated, or you have an outdated website that needs to be updated but you don't want to spend a lot. For us, quality and good service do not have to be expensive. We are committed to helping small businesses and have long standing success and many happy clients.

Will you really design my site for free?

Yes. Each project starts with a free design demo to show you what we're capable of. This ensures you are 100% happy with our work before you pay us a dime. Once you approve your design and submit payment, we'll work with you to make any changes and complete your site.

What's included in the monthly service fee?

The monthly service fee includes hosting, SSL certificate, ongoing maintenance and support for our clients to ensure that their websites remain up-to-date and functioning properly. This includes updating content, fixing bugs, and ensuring compatibility with the latest web standards.

What platform will my new site be built on?

We build our sites on a proprietary website building platform that only digital agencies have access to. It's designed specifically for small business websites. Hosting is provided through Rackspace and AWS, with SSL Certificates and 256-bit encrypted https connections for added security.

Will my new website look good on smartphones?

Yes. All of the websites we design are built to be responsive, meaning they automatically adjust to fit any screen size, including smartphones, tablets, laptops, and desktops.

Do you offer SEO optimization as part of your services?

Yes, we offer SEO optimization as part of our website design and development services. This includes optimizing content and structure to improve your website's visibility in search engine results.

Can I use my domain from my previous site?

Yes. If you still own your previous domain, you can use it for your new website. We can help guide you through the transfer process depending on your current hosting provider.

Do you work with businesses outside of Cullman?

Yes, although we're based in Cullman, AL, we work with clients nationwide. Communication can be handled via phone, email, or virtual meetings.

North AL Social Terms and Conditions

Terms and Conditions

Effective Date: September 22, 2025
Last Updated: September 22, 2025

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1. Agreement to Terms

By accessing or using the website located at northalsocial.com ("Site") or engaging the services of North AL Social ("Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, please discontinue use of the Site immediately.

North AL Social is located at:
1528 Peachtree Ln NW, Suite 108, Cullman, AL 35058
Phone: (256) 952-7148

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2. Services Offered

North AL Social provides the following professional services:

- Social Media Management & Marketing
- Website Design & Development
- Search Engine Optimization (SEO)
- AI Authority & Automation Services
- Content Creation & Digital Strategy
- POS System & Loyalty Program Consulting
- Branding & Online Presence Management

Service scope, deliverables, timelines, and fees are outlined in individual client agreements or proposals. These Terms apply in addition to any signed service agreements.

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3. Client Responsibilities

By engaging our services, you agree to:

- Provide accurate, complete, and timely information required to fulfill services.
- Supply necessary access credentials, brand assets, and approvals in a reasonable timeframe.
- Review and approve deliverables within the agreed turnaround period.
- Ensure all content, images, logos, or materials you provide do not infringe on third-party intellectual property rights.

Delays caused by client inaction, late approvals, or incomplete information may affect project timelines. North AL Social is not liable for such delays.

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4. Payment Terms

- Payment schedules are outlined in individual proposals or service agreements.
- Invoices are due upon receipt unless otherwise specified in writing.
- A late fee may be applied to overdue balances at a rate of 1.5% per month (or the maximum permitted by Alabama law).
- Services may be paused or withheld until outstanding balances are resolved.
- All fees are non-refundable unless explicitly stated otherwise in your service agreement.

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5. Intellectual Property

5a. Our Property
All content on northalsocial.com — including but not limited to text, graphics, logos, images, and software — is the exclusive property of North AL Social and is protected by applicable U.S. copyright and intellectual property laws. Unauthorized reproduction or use is strictly prohibited.

5b. Client Deliverables
Upon receipt of full payment, ownership of final deliverables (e.g., website design, custom content) transfers to the client, unless otherwise agreed in writing. North AL Social retains the right to display work in its portfolio unless the client requests otherwise in writing.

5c. Third-Party Assets
Certain deliverables may include licensed stock images, fonts, or software. Licensing terms for third-party assets are governed by their respective owners, and we will disclose their use as needed.

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6. Confidentiality

Both parties agree to keep confidential any proprietary, sensitive, or non-public business information shared during the course of the business relationship. This obligation survives the termination of any service agreement.

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7. Limitation of Liability

To the maximum extent permitted by law, North AL Social shall not be liable for:

- Indirect, incidental, consequential, or punitive damages.
- Loss of revenue, data, or business opportunities.
- Results or outcomes of marketing campaigns, SEO efforts, or social media strategies, as these are subject to third-party platforms and market conditions.
- Errors or omissions in content approved by the client prior to publication.

Our total liability, in any circumstance, shall not exceed the total fees paid by the client in the three (3) months preceding the claim.

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8. Disclaimer of Warranties

The Site and services are provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that:

- The Site will be error-free or uninterrupted.
- Marketing or SEO results will meet specific expectations or guarantees.
- Third-party platforms (social media networks, search engines, etc.) will perform as anticipated.

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9. Third-Party Platforms & Links

Our services often involve third-party platforms (e.g., Meta, Google, Instagram, TikTok). We are not responsible for:

- Changes to third-party platform algorithms, policies, or terms of service.
- Account suspensions or restrictions imposed by third-party platforms.
- Content or practices of third-party websites linked from our Site.

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10. Cancellation & Termination

- Either party may terminate a service agreement with 30 days' written notice, unless otherwise stated in the service agreement.
- Upon termination, any outstanding invoices become immediately due and payable.
- Prepaid fees for services not yet rendered may be refunded at our discretion.
- North AL Social reserves the right to terminate services immediately for breach of these Terms or non-payment.

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11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Alabama, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Cullman County, Alabama.

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12. Dispute Resolution

Before initiating any legal action, both parties agree to attempt resolution through good-faith negotiation. If unresolved within 30 days, disputes may be submitted to binding arbitration in Cullman, AL, under the rules of the American Arbitration Association.

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13. Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Site, you consent to our privacy practices.

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14. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site or our services after changes are posted constitutes your acceptance of the revised Terms.

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15. Contact Us

Questions about these Terms? Reach out to us:

North AL Social
1528 Peachtree Ln NW, Suite 108
Cullman, AL 35058
📞 (256) 952-7148
🌐 northalsocial.com

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